Privacy policy

OXN Privacy Policy

Last updated: September 2026

This Privacy Policy explains how OXN collects, uses and shares personal information when you visit, use or make a purchase from our online store.

Information we collect

Depending on how you interact with us, we may collect contact details, billing and shipping addresses, order and payment information, account details, customer-support communications, device and browser information, IP address, cookie data and information about how you use the store. Payment information is processed securely by our payment providers and Shopify.

How we use information

We use personal information to provide and improve the store, process and deliver orders, take payments, manage returns, communicate with you, provide customer support, prevent fraud and security incidents, comply with legal obligations and, where permitted or with your consent, send marketing communications.

Cookies and analytics

We and our providers use cookies and similar technologies to operate the store, remember preferences, measure performance, understand usage and support advertising. You can manage non-essential cookies through the cookie-preferences link in the footer. Browser settings may also allow you to block or delete cookies.

How we share information

We share information only when necessary with Shopify, payment processors, delivery and logistics providers, IT, analytics, customer-support and marketing providers, professional advisers, and public authorities where required by law. We may also disclose information in connection with a business transaction or to protect the rights, safety and security of OXN, our customers or others.

Shopify

Our store is hosted by Shopify, which processes customer information to provide the ecommerce service. For more information, see Shopify’s consumer privacy information at shopify.com/legal/privacy/consumers.

International transfers

Your information may be processed outside your country. Where required, we use recognised safeguards for international data transfers.

Retention and security

We retain information only for as long as needed for the purposes described above, including legal, tax, accounting, dispute-resolution and fraud-prevention requirements. We use reasonable safeguards, but no online system can guarantee absolute security.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing of your personal information, request portability, withdraw consent and lodge a complaint with your data-protection authority. You may unsubscribe from marketing at any time. To exercise your rights, contact us using the details below. We may need to verify your identity.

Children

The store is not intended for children and we do not knowingly collect personal information from children contrary to applicable law.

Changes

We may update this policy to reflect changes to our practices, services or legal obligations. The current version will always be published on this page.

Contact

OXN, 46600 Alzira, Valencia, Spain. Email: info@oxn.es. Tax ID: 26769122C.